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Account Registration & Setup

This guide outlines the process for registering an account on Goonfleet.com, setting up your forums access, and configuring external services (Jabber and Mumble).

Phase 1: Registration

  1. Navigate to Auth: Go to http://auth.goonfleet.com.
  2. Begin Process: Click on Begin Registration. Select the link labeled I am registering under a Member Corp or I am an Ally.
  3. ESI Verification: You will be prompted to authorize via EVE SSO (ESI). Log in with your EVE Online account.
    • The system will display a list of characters on that account along with their eligibility status.
  4. Select Character: Choose the character you wish to use as your primary identity.
    • Note: This character name will become your permanent display name on the forums and external services.
  5. Enter Email: Provide a valid, permanent email address.
    • This email will serve as your **Forum Login**. Avoid throwaway accounts, as you will need this for password recovery.
  6. Activate Account: Check your email inbox for an activation link. Click the link to return to the Auth portal.

Phase 2: Credentials & Access

Once your account is activated, the Auth portal will display your account details. It is critical to understand the difference between your two required passwords:

Credential Type Username Password Source Usage
Forums Your Email Address Set during registration Used to log in to the web forums (Goonfleet.com).
External Services (ESA) Your Character Name Generated / Set separately Used to log in to Jabber, Mumble, and Pidgin.
Important Notes:
  • Forum Password: Can be changed in your forum profile settings.
  • ESA Password: You must set this separately. We recommend changing this immediately before attempting to log in to voice comms. Click here to set your ESA Password.

Phase 3: External Services Setup

After registration, you must configure your communication clients.

Jabber (Chat)

Jabber is our secure conferencing and broadcast tool. You must have a Jabber client running to receive fleet pings and rapid-response broadcasts.

Mumble (Voice)

Mumble is our voice communication platform for fleet operations.

  • Requirement: You are expected to be on Mumble during fleets, even if you do not have a microphone. Listening is mandatory.
  • Setup Guide: [here for the Mumble Setup Guide]

Troubleshooting

Password Recovery

If you cannot log in to the forums, use the "I've forgotten my Password" link on the front page. You can recover your account via:

  • Username: Your specific pilot name.
  • Email Address: The email address associated with the account.

Captcha Issues (Verification Image Not Loading)

If the Captcha image does not appear during password recovery, do not use Internet Explorer. The issue is likely caused by browser extensions.

  • Solution 1: Temporarily disable Ad-Blockers (uBlock Origin, AdBlock Plus) or Privacy extensions (Privacy Badger) for this domain.
  • Solution 2: Open the password recovery link in an **Incognito** (Chrome) or **Private Browsing** (Firefox) window.

Connection Issues (Jabber/Mumble)

If you cannot connect to services despite having the correct username and password:

  1. Check API Keys: Ensure your ESI/API token is valid at https://auth.goonfleet.com/keys/.
  2. Reactivate Account: If you are returning after a break, visit https://auth.goonfleet.com/retvet/ to refresh your status.
  3. Reset ESA Password: Go to https://goonfleet.com/esa/ and set a new External Services password.
    • Wait 60 seconds after resetting before attempting to log in again.

If issues persist after these steps, please contact an alliance diplomat.